Refund policy

 

We are happy to assist you and manage all your requests,

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the
wrong item, so that we can evaluate the issue and make it right.


Refunds & Exchanges
Due to the perishable nature of our product, we do not accept exchanges or returns.
In the event you are dissatisfied with your purchase due to damages, you must contact us within 24 hours from receiving your order and present the item with the original receipt to the store.
In case of damage, we reserve the right to limit replacements, and we can only offer one replacement per consumer.
Delivery Fees are not refundable.

Cancellation or change of order
Any change in order including cancellations must be communicated to us before 1 day of delivery. If outside of this timeline, we cannot guarantee the change or cancellation.